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Going to Court Remotely

Butte County Superior Court is preparing to implement a new CourtCall Remote Appearance System (RAS) to provide remote appearances by video or phone in late March. Through this platform, self-registered attendees will receive a unique Teams link to join the meeting and enter the virtual courtroom when the case is called.

In preparation for this transition, select hearings— as outlined in the attached list—will be eligible for self-registration once judicial approval is granted, starting Monday, March 9, 2026. Hearings already scheduled for remote appearance will be transitioned from Zoom or CourtCall telephonic appearances to the new system by the court. Users will receive a new Teams link for their remote appearance.

Before You Begin:  Important Reminders

Approval and noticing requirements remain in effect and in line with current statutes. Remote appearances must not be scheduled until the request has been approved by a judge, when required. Specific instructions for requesting a remote appearance by department are explained in the Divisions section below.

Prior to scheduling your remote appearance users will need to visit the CA Courts Identity website and create an account.

Once approved, parties or attorneys in a case can use the Remote Court Scheduler (RCS) website to schedule their remote appearance using their CA Courts Identity account.

Non-parties to a case, such as agencies, witnesses, interpreters, etc., who wish to appear remotely will need to contact the appropriate case‑type division at the court for assistance with obtaining a remote appearance. Upon judicial approval, the court will schedule these appearances on an ad hoc basis.

Once you receive a Teams link to join remotely via CourtCall, do not share your link. Teams’ links are uniquely created for each individual upon registration. If someone else uses your link before you join, you will be denied entry because the system does not allow duplicate logins.

All rules of courtroom civility and decorum apply to all remote appearances. It is the sole responsibility of the party appearing remotely to ensure they have sufficient internet speed and/or reliable connectivity, as well as an appropriate location with no background noises or disruptions.

Cancellations.  If a remote appearance needs to be canceled, you can do so by visiting the RCS website. Canceling your remote appearance does not cancel the hearing. Failure to appear in person or remotely after canceling online will be treated as a no-show.

Any recording of a remote appearance is strictly prohibited.

For more information on remote appearances, review Butte County Superior Court’s Local Rule 1.10 (pdf)

Scheduling a Remote Appearance

To schedule your remote appearance, follow the steps below.

  1. Confirm judicial approval
    • Before scheduling, make sure you have judicial approval for each remote appearance, when required by statute or Local Rule 1.10.
  2. Submit your request or notice in advance
    • Each case category has specific timelines and notice requirements. Review the divisional tabs below for detailed instructions.
  3. Allow processing time before scheduling
    • After filing a document requesting a hearing, or when a new court date is set at a prior hearing, please allow 10 court days for the Court to schedule your next hearing in the case management system.
  4. Follow the steps in the Public User RCS Guide:
    • Create a Remote Court Scheduler (RCS) account using your email.
    • Schedule your remote hearing through the CourtCall RCS platform.

CourtCall RCS

  1. Create your own RCS account
    • Each participant must create their own Remote Court Scheduler account the first time. Once created, that account may be used for scheduling future authorized remote hearings.
  2. Watch for your confirmation emails
    • After scheduling, you will receive an immediate confirmation email, followed by a reminder email 12 hours before the hearing.
    • If you need your link resent, log into your RCS account and request a new email.

Divisions

Please review the video below for important information about going to court remotely via video conference. 

Remote Appearances FAQs

If you are a party on record in a case (individual, business entity, attorney), follow the instructions found on the Public User RAS Guide  to create a Remote Court Scheduler (RCS) account and schedule the remote appearance yourself. For more information, please refer to the Public User RAS Guide.

If you are not a party on record in a case (county/state/other public agency, hospital, victim, witness, interpreter, court reporter, etc.), call the courthouse and let them know the case number for which you need to appear. Be ready to provide a valid email address to receive the link to the remote hearing.

No. Pursuant to the Court's Local Rules (1.10), advance notice and approval are required for remote appearances. Remote appearances will not be provided the same day as your hearing. Please ensure you have properly set up your remote appearance in advance of your hearing.

You should always join the CourtCall meeting no later than the allotted start time unless court staff has provided you with other instructions. A good practice would be to join 5 to 10 minutes early to ensure there aren’t any connectivity issues.

Yes, approval and notice are required for every hearing unless the judge explicitly approves it in open court.

However, even if previously approved and noticing is no longer required, a new link to a CourtCall meeting is required for each new hearing. You will need to schedule yourself for a new remote appearance through the CourtCall platform.

The court is unable to troubleshoot technical issues regarding CourtCall. Please review the following guides for specific information:

Public User RCS Guide / CourtCall Virtual Lobby User Guide / CourtCall Help Center

If technical issues may delay or impact your appearance, contact the court immediately. Failure to appear may result in adverse consequences.

Please enter both your first and last name when joining the meeting. It is highly encouraged to also include your case number.

If you have a profile picture preset to display in the meeting, ensure it does not display any offensive, harmful, or obscene images or contain anything that can be depicted as inappropriate or distracting by the court.

If you are a party to the case and scheduled the remote appearance yourself, log into your Remote Court Scheduler (RCS) account to request a reminder email with the link. More information can be found in the Public User Guide.

If you are not a party to the case, call the court and be ready to provide your name and case number to have the meeting link resent.